The following libraries are included with ActionWare:
AW4L - Standard production library
AW4 - Program library
AW4G - Regeneration library
ActionWare File Names
ActionWare is designed using the standard iSeries (AS/400) DB 2/400 file structure. The following files are in the AW4L library and are listed in alphabetical order:
|
Files: |
Description: Main Product Files |
|
ACTB |
Activity Comment Header |
|
ACTC |
Activity Comment Text |
|
ACTH |
Activity Audit File |
|
AUTH |
Contact Record Authority |
|
CPGH |
Campaign - Header |
|
CPGN |
Campaign- Detail |
|
CTRL |
Control file |
|
CUST |
Contact File |
|
DATE |
Various dates for Query Joins |
|
DYMD |
Daily Task Flag File |
|
EFDD |
Filter Definition Detail File |
|
EFHH |
Filter Definition Header File |
|
EFQQ |
Filter Layout Prototype File |
|
FIEL |
Field File- Next User Defined Contact Layout |
|
FIELA |
Field File Archive |
|
FIELG |
Field File- Current User Defined Contact Layout |
|
LBOX |
List Box Detail File |
|
NOTE |
Notepad File- Panel 8 Notes |
|
PHIX |
Phone & Email Index File |
|
PHON |
Phone Dial Log |
|
PLAH |
Activity Plan- Header |
|
PLAN |
Activity Plan- Detail |
|
RPTD |
Dynamic Reports Options Detail File |
|
RPTH |
Dynamic Reports Options Header File |
|
SCRD |
Script Header File |
|
SCRP |
Script Detail File |
|
SHLD |
Shell Documents File |
|
STAT |
User Statistics File |
|
TFRC |
Transfer File - Contact Data |
|
TFRN |
Transfer File - Notepad Data (legacy Panel 8) |
|
TMFP |
PC Fax Dispatch File |
|
TRAN |
Activity File |
|
Files: |
Description: CallCenter Statistics Files (CallCenter Manager is a legacy add-on product) |
|
CCCB |
CallCntr Cpgn Statistics by Call-Back Occurrence |
|
CCGL |
CallCntr-Groups in user's hierarchy |
|
CCHU |
Call Cntr Cpgn Hang-up Actions. |
|
CCMO |
Mthly Stats - Year/Mth/Group/User/Camp/CampStep |
|
CCPD |
CallCntr Pred Dial RSP Codes==>Call outcome codes |
|
CCRS |
CallCntr Cpgn Statistics by Result Code. |
|
CCS0 |
CCM Call data collection. |
|
CCS1 |
Daily Stats - Date /Group/User |
|
CCS2 |
Daily Stats - Date/Group/User/RsltCode |
|
CCS4 |
Daily Stats - Date/Group |
|
CCS5 |
Daily Stats - Date/Group |
|
CCS7 |
Mthly Stats - Year/Month/Group/User/RsltCode |
|
CCS8 |
Daily Stats - Date/Group/User |
|
CCS9 |
Mthly Stats - Year/Month/Group/User |
|
CCUA |
CallCntr Cpgn Steps User Availability. |
|
CCUB |
CallCntr-Pred Dialer Pool Cpgn assignments. |
|
Files: |
Descriptions: Prototype and Work Files |
|
ASSM |
Remote Magic Control -- Obsolete |
|
BUKT |
Contact Bucket File |
|
CCMOD |
Prototype File |
|
CTSECFLD |
Prototype File |
|
F$LG |
WPLG Layout |
|
F$TR |
TRAN Layout |
|
SPLDTA |
Work File for Print to Document -- Obsolete |
|
TMDL |
Database Libraries |
|
TMWK |
Database Libraries |
|
TMWU |
Database Libraries |
|
WPLG |
Word Processing Letter Generation |
|
Files: |
Descriptions: Miscellaneous Files |
|
ACTD |
A logical file over TRAN with more meaningful Field Names |
|
CUST11 |
A logical file over CUST of only Layout 1 Records |
|
CUST12 |
A logical file over CUST of only Layout 2 Records |
|
CUST13 |
A logical file over CUST of only Layout 3 Records |
|
TRANQ |
A logical file over TRAN for use in Queries |