Telephone Communications

ActionWare can automate and manage your inbound and outbound calls, record the time and call duration, and log the information into a call detail record.

Calls and activities are scheduled using activity commands in the activity panel. You can schedule activities for records in the database and track their progress to completion. Use this feature to schedule calls, meetings, mailings, and follow-ups of any kind for yourself or any other ActionWare user on your system.