ActionWare currently lets you work with the following five types of activities.
Action: An activity that requires action, such as make a phone call or prepare a document.
Information: An activity to denote a piece of information that needs to be passed along. No action is needed just the equivalent to an FYI (for your information).
Question: An activity used to ask a question to a target (userID) that must be addressed with a response activity.
Response: A response to a question activity.
Follow Up: This activity type was intended for supervisors and project managers to view pending activities where they are monitoring records but will not be providing any information or actions on that record.