Method and Direction of Activities

You can select one of the following method and direction for processing activities.

Method:

Definition:

Direction:

 

TELE

Telephone call

I (Inbound)

O (Outbound)

HDOC

Hard (paper) document

I (Inbound)

O (Outbound)

FDOC

Fax (paper) document

I (Inbound)

O (Outbound)

VIST

Visit

I (Inbound)

O (Outbound)

IACT

Internal action

None