You can select one of the following method and direction for processing activities.
Method: |
Definition: |
Direction: |
|
TELE |
Telephone call |
I (Inbound) |
O (Outbound) |
HDOC |
Hard (paper) document |
I (Inbound) |
O (Outbound) |
FDOC |
Fax (paper) document |
I (Inbound) |
O (Outbound) |
VIST |
Visit |
I (Inbound) |
O (Outbound) |
IACT |
Internal action |
None |