Customer Relationship Solutions
for the Millennium
Does the right
hand at your company KNOW what the left hand is doing -
especially when dealing with your customers? Have you ever
lost a deal with an existing customer because accounting
tried to collect a late payment while your deal was in final
ActionWare is the complete Contact &
Activity Management system for quick & easy access to the
information you need about customers, vendors, business
partners - in short, those people who matter to you and your
ActionWare lets you easily manage all your phone,
fax, e-mail, or snail mail contact information - create them,
send them, file them, and easily FIND them later on...
ActionWare is used by
any department that deals with CUSTOMERS, especially
Marketing plus a wide range of
Enterprise-wide CRM data sharing needs.
can help YOU and your team members manage your Customer
The ActionWare Family of Products
The ActionWare Server
runs on the IBM AS/400 server system which provides a safe,
secure, and easily expandable environment for your enterprise
customer data. A choice of browser, PC windows or 5250
workstation clients are available.
Interfaces to many of
the popular AS/400 business ERP systems are available (such
as CA-PRMS, Frontier, and BPCS). Automated telephony (autodial,
caller identification and screen pop), automated faxing and
email, and full document management are all features of the
ActionWare CRM environment.
If you do not have an
AS/400 already, we can help you determine if it is the right
server to add to your existing network, OR we can HOST you
via the Internet, providing a database, daily backups and
security administration, and training/support for your users,
even if they are spread around the country.