System Admin. Guide Ver 6.20
       System Administrator Guide
Chapter 01 Overview of ActionWare
       Overview of ActionWare
       What ActionWare Can Do For You
       Database Management
       Telephone Communications
       Mass Mailings
       Activity Notes
       Reports
       Word Processing
       Filters
       Scripts
       Query for the iSeries
       Open Architecture
       How It All Works
       Database Structure
       Customer Support
       Technical Support
       Free Software Upgrades
       Education and Training
       Customization
       Add-On Products
       License, Warranties and Conditions
       Permitted Uses
       Prohibited Uses
       Exclusive Warranty
       Other Warranties
       Retention of Rights
       Distribution of Software
       Protection of Data Loss
       Contacts and Activities
Chapter 02 General Information
       Libraries, Files and Documents
       Contact Records
       Unique Key & Standard Fields
       Multiple Data Layouts
       Standard Naming Conventions
       Implementing ActionWare
Chapter 03 Getting Started
       Control Book
       Journaling and Journal Management
       Group Jobs & an Auxliary Library
       Transfer File
       Deleting Sample Records
       Loading Data
       Menus
Chapter 04 Activity Processing & Filters
       About Activities
       Concept of Activity Use
       Activity Example
       Automatic Activities
       Recurring Activities
       Adding & Using Activity Plans
       Adding, Changing, Deleting Campaigns
       Easy Build Filter
       Expert Build Filter
Chapter 05 Defining Data Fields
       Customizing Data Fields
       The Configuration Menu
       Archived Layouts
       Define Database Layout
       Propagate Attribute
       Copy Clear Attribute
       Field Maintenance Screen
       Parking Fields
       Repositioning Fields
       Adding Fields
       Changing Fields
       Maintaining the Field List
       Deleting Fields
       Full Regeneration
       Regeneration BackUp Files
Chapter 06 System Administration
       User Enrollment and Maintenance
       Security Information
       System Options
       Security Maintenance
       Hierarchical Security
       Extended Master Control Options (EMCOs)
       Activity Note Security
       Backing Up ActionWare
Chapter 07 Setting Up Functions
       Setting Up Multiple Database Facility
       Setting Up Listboxes
       Setting Up Filters
       Setting Up the Reports Menu
       Setting Up the WORD Interface
       Setting Up Scripts
       Setting Up Faxing
       Setting Up Custom Programs
       Setting Up Email
       Setting Up a Type 3 Interface